Whether it’s an emergency or a planned repair, we strive to ensure our process is convenient for you. Our skilled engineers carry out systematic checks for quick and efficient fault finding. We keep all of our vans well stocked with spare parts to get your heating and hot water working as soon as possible, but if it’s something a little trickier we’ll aim to have the part the same day from one of our partner suppliers.
- 92% first time fix rate so you can have confidence in us getting the job done first time.
- Gas Safe registered engineers, highly qualified to deal with any make or age of boiler
- Vans are stocked with a great range of spare parts and we have unique supplier’s privileges with access to most other parts 24/7.
- Friendly customer service team, to assist in identifying the problem so the engineer is prepare
I would like to take this opportunity to say how impressed I was with the service we received from your engineer named Josh. He was very polite, patient and knowledgeable...Anne, County Durham